Last updated: October 28, 2026
This website is operated by Hubei Sirui Network Sales Co., Ltd. ("we", "us", "our"), operator of the Miss Pen brand. We respect your privacy and are committed to protecting any personal information you share with us.
When you contact us by email, we may collect the information you choose to provide, such as your name, email address, order number and the content of your message. This website itself does not use tracking cookies or analytics tools, and we do not collect information automatically from your browsing.
We use the information you provide solely to:
• Respond to customer support, business or supplier inquiries;
• Handle order-related questions and after-sales matters;
• Comply with applicable legal obligations.
We do not sell, rent or trade your personal information to third parties.
We share personal information only when necessary: with service providers who host or deliver our email communications (under confidentiality obligations), or where disclosure is required by law.
We keep email correspondence only as long as needed to handle your inquiry and meet legal requirements. We apply reasonable technical and organizational measures to protect personal information against unauthorized access or loss.
You may request access to, correction of, or deletion of the personal information we hold about you, by emailing us. We will respond within a reasonable timeframe.
Our website may reference third-party marketplaces (such as Amazon). Those platforms have their own privacy policies, which govern any information you provide to them.
For any privacy-related questions, contact us at 380557320@qq.com.
Hubei Sirui Network Sales Co., Ltd. — Hubei Province, China